A flexible and advanced set of operational services
Small Enterprise Technology offers Managed IT Services. We monitor the health of your systems around the clock and will identify issues that may impact your network performance. Identified issues are resolved proactively with no customer involvement the vast majority of the time.
We provide a flexible and advanced set of operational services and tools that enable us to effectively manage your internal and cloud infrastructures. Our management approach includes fully automated software applications that anticipate your IT needs and also maintains advanced threat detection and mitigation capabilities. We secure and manage a multitude of devices, including physical and virtual machines and mobile device management.
Managed IT Services
Managed IT Services includes the following:
Comprehensive end user support
Provided with Managed IT Services are comprehensive end user support and help ticketing. This inclusion makes our program a fixed fee offering for our clients. If technical issues arise, either through our own monitoring or maintenance activities or through customer initiated requests, our technicians will work to solve your issues at no additional cost to you.